Privacy Policy

1. Information We Collect

American Proficiency Institute collects information you provide directly to us, including when you:

• Fill out consultation request forms
• Subscribe to our newsletter or communications
• Contact us via email, phone, or other channels
• Participate in our training programs or workshops
• Engage with our consulting services

This information may include your name, email address, phone number, organization name, job title, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your consultation requests
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about services, offers, and events
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

American Proficiency Institute
1159 Business Park Dr
Traverse City, MI 49686
Email: office@americanproficiencyinstitute.live
Phone: (231) 941-5887